Ask The Concierge

What is the official language spoken?

Urdu is the official language, but English and Hindi are also well spoken.

Is it safe to swim in the Lidder River?

No, it is unsafe and one should avoid venturing.

Can I pay with foreign currency?

Payment with USD & Euro possible with prior intimation to the front desk.

Can i hire a taxi from the hotel to the airport?

Yes, our travel desk is fully equipped to handle all your travel needs.

What credit cards are used?

Visa, Mastercard, Diners Club, JCB, AMEX.

From where can i hire ponies for riding in pahalgam?

Ponies are available on hire in Pahalgam main market near the Gurdwara.

I would like to buy some Kashmir Carpets and Shawls. Where can I find them?

There is a very nice shop of the Kashmir Handicrafts in Srinagar, Shaw & Brothers, where you can find a wide selection. Our guests are always welcome in the shop with the biggest collection of the famous Pashmina and Silk carpets.

How far are the picnic spots of pahalgam from the hotel?

Please, check the Pahalgam Guide section of our website.

Where can I find authentic Kashmiri cuisine (wazwan) in pahalgam?

Guests desiring some delicious Kashmiri cuisine need look no further than our Jamevar Restaurant where you can find the most authentic Kashmiri dishes in pahalgam.

How far is the nearest petrol station from the hotel and is it open on Sunday?

The nearest petrol station is 3.5 km away near pahalgam toll. Yes, it is open on sundays.

Directions for travellers to pahalgam

Please, check the Location Map of our website.